Provider Information
The staff at VADA is available Monday through Friday from 8:00 a.m. to 4:30 p.m. to assist with group insurance and employee program questions and concerns. For further information please contact VADA. The office works as a liaison between our members and our insurance carriers to ensure the quality of service our members have come to expect.
Customer Service for individual carriers
Medical
Blue Cross/Blue Shield of Vermont: 1 (800) 247-2583
Customer Service is available to the subscriber who has claims questions, needs new ID cards, has an address update, etc.
Dental
Northeast Delta Dental: 1 (800) 832-5700
Customer Service is available to the subscriber who has claims questions, needs new ID cards, has an address update etc.
Short-Term Disability
The Standard Insurance Company: 1 (800) 368-2859
For claim specific information notify the operator, who will then direct the call.
Please fax disability claims forms to VADA at (802) 461-2659.
Life Insurance / Accidental Death & Dismemberment
The Standard Insurance Company: 1 (800) 628-8600
For claim specific information notify the operator, who will then direct the call.
Please fax death claims forms to VADA at (802) 461-2659.
Employee Assistance Program
Toll-free, 24 hour access. 1 (866) 660-9533 or online access www.investeap.org/, user ID and password: AUTO
COBRA/VIPER
Please contact VADA at (802) 461-2655.
Blue Cross/Blue Shield of Vermont: 1 (800) 247-2583
Customer Service is available to the subscriber who has claims questions, needs new ID cards, has an address update, etc.
Dental
Northeast Delta Dental: 1 (800) 832-5700
Customer Service is available to the subscriber who has claims questions, needs new ID cards, has an address update etc.
Short-Term Disability
The Standard Insurance Company: 1 (800) 368-2859
For claim specific information notify the operator, who will then direct the call.
Please fax disability claims forms to VADA at (802) 461-2659.
Life Insurance / Accidental Death & Dismemberment
The Standard Insurance Company: 1 (800) 628-8600
For claim specific information notify the operator, who will then direct the call.
Please fax death claims forms to VADA at (802) 461-2659.
Employee Assistance Program
Toll-free, 24 hour access. 1 (866) 660-9533 or online access www.investeap.org/, user ID and password: AUTO
COBRA/VIPER
Please contact VADA at (802) 461-2655.